If you get your own server, you'll have more freedom as to what you can install and run compared to a shared web hosting account. With a shared service, you've got access just to your own account, therefore you are not able to install server-side software. Even though this is not a concern for most script-driven programs, there are a few that have certain requirements and need certain software to be present on the hosting server either for some additional features or for them to work at all. In case you have practical experience, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the competencies to handle everything and use the script applications that you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and assist you with any problems that you could face.

Installation and Troubleshooting in VPS Hosting

The upgrade is obtainable with all virtual private server plans that we offer and you'll be able to add it either during the signup or anytime after using your billing Control Panel. It comes with sixty minutes of custom work on your hosting server, so our administrators can easily aid you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed if it does not work correctly, so you won't need to waste time to determine what is wrong since they can aid you in a very quick and qualified way. Because this is a one-time upgrade, you can get it just if you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful when you can't do something by yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all of our Linux dedicated servers hosting packages and if you add it, our expert administrators can assist you with everything on your hosting server. For example installing any third-party software that you may want to use on the server and troubleshooting any script that performs inadequately or does not run at all. Our upgrade comes with 1 hour of work and if a particular task is not very time-consuming, we shall add the remaining time to your account. You shall be able to see how many minutes are left within your billing Control Panel and use them anytime you need assistance again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need assistance later, you'll be able to add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack too, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.