A 1–hour Ticket Solution Guarantee
Each ticket that you submit to the technical help and support staff will be answered within up to one hour. The normal problems are going to be resolved right away. Nonetheless, if the service inquiry you have submitted calls for the aid of a skilled technician, we will send the ticket to him and will let you know about the postponement.
Top–class Customer Assistance Service
Our technical assistance staff will be on shift for you 24/7/365 to to reply to all support request tickets that you send to us. We offer technical help and support for all the software applications that are pre–installed on your machine. These include our custom made Hosting Control Panel, the preferred OS and the server management panel (in accordance with the VPS type).
An Informative Help Section
In the Hosting Control Panel that is provided as a gift in your virtual server, you can discover an interesting Help section, that includes all you should know about organizing your web sites and applications. We have incorporated a wide array of how–to articles and video courses that present the general website supervision responsibilities in an easy to comprehend fashion.